AI Business Conversations
The messaging half of your customer operations. Vartalap answers on your website, on WhatsApp and on Instagram — qualifying enquiries, answering the questions your customers always ask, booking appointments, and recognising returning customers so the conversation picks up where it stopped. Add Vani and the same knowledge picks up the phone and calls them.
Answering the question is the easy part. Vartalap also qualifies, books, and hands over.
Your products. Your terminology. Your prices. Your customers. Your workflows. Vartalap learns all of it from what you already have — your website, brochures, price list and the questions you answer every day.
Holds context inside a conversation — and across them. A customer who messaged last month is recognised, with their preferences, past bookings and what was discussed last time already in hand. Nobody has to start over.
One agent across your website chat, WhatsApp Business and Instagram DMs — and the messaging channels your customers move to next. Same knowledge, same memory of each customer, wherever they reach you.
When the conversation requires a human, Vartalap smoothly transfers with full context — no repeating yourself. Escalate intelligently.
Collects contact details, asks the questions that separate a serious buyer from a browser, and notifies your team — or pushes the qualified lead into your CRM — while the customer is still interested.
Offers the slots you actually have free, books the appointment, sends the confirmation, and reminds the customer before it — without anyone in your team touching a calendar.
Give Vartalap a name, tone, and personality that matches your brand. Professional, friendly, formal — you decide how it represents your business.
What Vartalap knows, Vani can say. Add voice and the same understanding of your business makes the follow-up, reminder and campaign calls — in your customer's language. Vani answering your incoming calls is on the roadmap.
Every conversation tells you something: what customers keep asking, where they give up, which enquiries turn into business. Add Vishleṣhaṇ and Vartalap stops being just an agent and starts being a source of answers about your own business. Your data stays yours — always.
Vartalap handles everything that arrives as a message.Vanihandles the phone — follow-ups, reminders, qualification and campaigns today, with inbound reception on the roadmap — in any language. Together they cover the whole of your customer operations, and a customer who starts a chat at night can finish on a call in the morning without repeating themselves.
A thousand conversations contain the answer to what your customers actually want — nobody has ever had time to read them. Add Vishleṣhaṇ and you see the questions that come up most, the point where people give up, and what turns an enquiry into a customer — then fix it in Vartalap. You decide where your data goes.
From onboarding to deployment in three steps
Your website, price list, brochures, the questions you answer every day. Nothing new to write. Vartalap learns your products, your terminology and the way you work.
You decide what it can book, what it must ask, and when it hands over to a person. We test it against your real enquiries before a customer ever sees it.
Live on your website, WhatsApp and Instagram. Read the conversations, see the leads it captured, and update what it knows whenever your prices, services or hours change.
Same platform, learning a different business each time.
Answer initial legal queries, collect case details, schedule consultations, and qualify prospects — without burdening your lawyers.
Book appointments, answer symptom queries, share preparation instructions, and manage patient communication at scale.
Guide prospective students through admissions, answer course queries, handle fee enquiries, and nurture leads through enrollment.
Qualify buyer intent, share property details, schedule site visits, and keep hot leads warm — all through a single conversational interface.
No. A chatbot answers a question and stops. Vartalap qualifies the enquiry, books the appointment, sends the reminder, follows up if the customer goes quiet, and hands the difficult ones to your team with the whole conversation attached. It is one part of Ayvik's customer operations platform — the part that handles messages.
Your website as a chat widget, WhatsApp Business, and Instagram DMs — with more messaging channels being added. Most Indian businesses start with WhatsApp, because that is where their customers already are.
Typically 5–10 business days from onboarding. We spend time testing your setup so that when you go live, it works seamlessly.
Yes. New services, changed prices, updated policies, seasonal offers — you update what Vartalap knows whenever your business changes, and every channel picks it up at once.
No. Ayvik runs self-hosted AI inference. Your conversations are not sent to a third-party model provider and are never used to train a public model. What Vartalap learns about your business — and what it remembers about your customers — stays yours, and is never shared with another business.
Each customer builds up a private memory inside your tenant: what they have asked before, what they booked, what they prefer and how they like to be contacted. When they message again — or call, if you also run Vani — Vartalap recognises them and continues from there instead of asking the same questions again. You can see, correct or remove anything it has remembered.
It will acknowledge the gap gracefully and either escalate to a human agent with full conversation context, or capture the query and contact details for your team to follow up. It never leaves the customer hanging.